Terms of Service

Hey, welcome to Coaching Institute!

We're very pleased to have you joining us, and we intend to train you to become an amazing Life Coach and a great resource to everyone around you. The text below is here to clarify some of the terms and conditions that all students accept when joining a training program (a "Training") presented by the Coaching Institute (together referred to here as the “Institute"). These terms are designed to foster a positive, productive, and protective program for our students. In order to move forward and join, you must agree to the terms below, and by registering for a training, you confirm you agree to all of these terms. These terms may be unilaterally changed by the Institute from time to time, and you should check for updates in your Homeroom & Calendar part of your library. If we can help you with any questions, please feel free to reach us at [email protected].

30 Day Money-Back Guarantee

Your Training is covered by an unconditional refund guarantee for thirty (30) days from date of your purchase. If you would like your refund for any reason, you must email [email protected] within 30 days of your purchase date to receive a hassle-free refund. Under no circumstances will refunds be granted after 30 days following the date of purchase.

If you would like to attend a major Training Event, whether live or online, such as Coaching Boot Camp, Retreat, or Coach Accelerator Workshop, within your first 30 days, this changes your refund period. You have a full day to evaluate Boot Camp (that's 8 hours of live event) or two full days to evaluate Coach Accelerator (that's 5 hours of live training) to make sure it's right for you. Refund requests must be submitted by 11:59pm the first day of attendance to Coaching Boot Camp or on the second day of Coach Accelerator.

Use of Training

While we permit you to use the Coaching Institute and/or Activation™ Method Coaching Models (or others, all dependent on your license) in your work with your individual coaching clients, we retain the ownership of our concepts, technologies and intellectual property for all other uses. We do provide our graduates with access to some of the materials on a contractual basis, but our models and content in the Programs represent a lifetime of development and the core of our business. This means you cannot use Coaching Institute or Activation™ Method Coaching materials in presentations, webinars, brochures, articles, books, corporate settings, public forums, or anything else without written permission in advance. When being licensed as a Group Coach, 21 Journeys® or Passion Patterns™ Presenter, Activation™ Meditation Teacher, Activation™ Method Retreat Leader, Aware Parent Group Coaching, Empowered Love Groups, Activation™ Method Energy Coach or other specialty, your use of our information will be governed by a limited license then in effect at the time of your graduation

from your Training. The limited license for each specialty is unique and found in your training room under the Details area.

Student Participation

All student participation in the Training events, consultations, Zoom training rooms and teleclasses may be used by the Institute for educational or other purposes, and all student contributions and correspondence to the Institute whether written, spoken, or photographed, filmed, or emailed, becomes the property of the Institute. The Institute may edit, reproduce, or distribute part or all of any conversations, interventions, feedback, or emails at the sole discretion of the Institute. By purchasing your Training, you agree that we can photograph, video, or audio record Your voice and image(s), which recordings are owned by the Institute and can be used by us anywhere, anytime, and for any purpose. To opt out of this (that is, if you do not wish to be recorded), you must not “appear” during the programming (e.g., by activating voice, if by phone, or by turning on your video, if by video) and you assume any effects of this decision on your experience.

By purchasing a Training, you take full responsibility for having a computer, adequate internet connection, and a telephone (only if needed by you), and for dedicating any additional resources for starting and completing the Training - including time in your schedule and any energy or effort needed to study the materials. The Institute is not liable for your inability or failure to access or use the Training, and such access will not be the basis for refunding your tuition after the 30 Day Money-Back Guarantee period has expired.

Bonuses

We may offer bonuses at our discretion. These bonuses are intended as a supplement to the Training, which may be a live, online, and/or phone-based Training. Bonuses are not to be relied on as a substitute for the Training. Bonus training classrooms may have changes made during the course of your training or in the time after the live part of your training has ended. We will announce changes in your homeroom. However, it is your responsibility to keep up to date with the materials in your training classroom.

Accounts

Accounts and online classrooms are assigned on an individual basis. The Training teleclasses are strictly and only for the registered student. Revealing any login or teleclass registration information to other individuals is a direct violation of these terms and your ensuing license agreement and may result in termination, suspension or revocation of member status. Access to the Institute's content by more than one individual also is a direct violation of these terms and that license. These unauthorized actions also constitute copyright violations.

Earnings Disclaimer

The Training is intended to help you build your coaching skills and may include information on how to build a coaching practice. As stipulated by law, the Institute cannot and does not make any guarantees about your ability to get results or earn any money with its ideas, information, tools or strategies. The success of any enterprise depends on the qualities and skills of the business owner, the qualities of the clients or prospective clients, the nature of the market, and innumerable other factors. All information you receive from us and during your Training is for educational and informational purposes only. Making decisions based on any information presented in the Training should be done only with the knowledge that you could experience significant losses, or make no money at all. Use caution and seek the advice of qualified professionals when attempting any lifestyle change or business or financial endeavor. Check with your accountant, lawyer or professional advisor, before acting on this or any information. You alone are responsible and accountable for your decisions, actions and results in life and business, and by registering for your Training you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstances.

Legal Access

Members who submit payment or access our site or information by any means represent and warrant to us that they are legally an adult (or otherwise of legal age), or may present the expressed, written consent of a parent or legal guardian at any time. Those accessing the site, assume all responsibility for complying with laws, rules and regulations specific to their location.

Non-Professional Advice

The information and services provided by the Institute are intended for educational and informational purposes only and are in no way to be interpreted as professional advice. For direction on matters of counseling and medical advice, seek out a registered professional. You acknowledge that the Training and our information is about skills and strategies related to the discipline of life coaching only (this includes energy coaching, relationship coaching and group coaching), and you agree that the Institute does not teach or authorize students or graduates to practice any professional disciplines of any kind, whether or not they require state, national, or international licensure, including without limitation medical, psychotherapy, counseling, therapeutic, or marriage and family therapy. You also agree not to rely on or present to any person any of our information as an alternative to such professional advice.

Forums and Facebook Groups

The classroom site may contain internal means of communication between community members and students may be included in a private Facebook group. We expect all students to use discretion to keep information confidential, and you agree to do just that. The content contained within these communications is the responsibility of users. The Institute and its affiliates assume no responsibility for content posted or accessed beyond state and federal legal requirements in California, USA. If a student is found to be posting in such a way that does not honor the community guidelines they may be removed immediately from a forum

or private Facebook group, or the entire private Facebook group may be shut down.

Refusal of Service/Membership Revocation

Your Training is built on the premise that all members will be civil and respectful to others within the Training community. Inappropriate conduct, including but not limited to harassment, sexual or explicit comments, aggressive behavior, intent to embarrass, humiliate, threaten, or harass other students, Training staff, or administrators, or other intentional mistreatment of members or staff will result in suspension, or cancellation of training. The Institute reserves the right to refuse to issue certificates to students who violate these community standards. (Please rest assured that all this is VERY rare and only takes place after multiple communications fail to bring peace.) Suspension may be a result while under investigation.

If you would like to report another user for abuse of this policy, please submit an email to [email protected] explaining the situation and we will investigate.

 Non-Solicitation

We pride ourselves on the warmth and generosity of our community. It is important to know that the communications you have with your fellow students are motivated by friendship and goodwill, and not by a motivation to sign other students up as paying clients. For this reason the Training has a strict non- solicitation policy. Any student who is reported to be soliciting, hiring, or securing payment from another student may be immediately removed from the Training.

Health of Participant(s)

Training and live events may require long days, rigorous education, loud environments, self-direction, and healthy and emotionally stable interpersonal interactions, and require extended periods of focus and attention. Being in good health may be important to participate well and realize the full potential of such events. Please consult your physician before beginning any extended period of activity or taking our Training or attending a live event. By signing up, You represent that your health and mental wellness will not interfere with the Institute's programs, your Training, others' training, or live or online live

events. We are compliant with the Americans with Disabilities Act and if you require an accommodation, please reach out to us. Please also see the “Non- Professional Advice” section above.

Tuition Agreement and Policy

When joining a training program with a tuition payment plan you agree to fulfill the complete amount of tuition for the entire program. There is no suspension of your tuition payments or interruption of payments permitted. If you desire to pay off your tuition early you may do this in full, but we cannot accommodate unique partial payment plans. Within one month of joining you may upgrade from a

Tuition payment plan to a full-pay training option and receive  any additional benefits of being a full-pay student.

Certifications

To qualify for your Training Certificate, your tuition will need to be complete and all your work turned in and approved. You may use the coaching skills you learn along the way. This means you can use the coaching session plans you learn before being certified by the Institute.

Complaints Procedure

You agree to direct any and all compliments, questions, concerns, complaints, criticisms, disputes about the Institute’s training programs, products, or services to [email protected]. Having set up this communication channel to accommodate you, we reserve the right not to respond to any other communication channel. Please do not post questions about the program in Facebook or in your online classroom.

Thank You

Thanks for reading and reviewing our Terms of Service, which enables us to continue teaching you according to the highest standards for professional coaches. We look forward to seeing you in our next training!